Sarah Bergdahl - Founder Whether it's assisting frustrated people through a decision making process, creating a respectful and effective meeting or retreat, raising awareness of cultural differences, or matching a professional with the right coach, I feel honored to have crossed paths with our clients and with my capable team of associates.

My own learning has occurred through each of the 700 plus mediations and facilitations I have successfully conducted. In addition, the theoretical basis for methods and perspective is drawn from my Masters Degree in Intercultural Relations from the University of the Pacific and the hundreds of hours contributed in trainings, workshops and mediations to the Dispute Resolution Center. I hold certifications to mediate from the United States Postal Service, the Office of the Superintendent of Public Instruction, the WA Mediation Association. I am on the roster for the Seattle Office of Civil Rights.

Professional memberships include SIETAR and the WA Mediation Association.

Sarah Bergdahl

	Bill Austin - Partner I facilitate the transformation of new and established companies to help them realize the full potential and vision of the organization and its leaders. My work experience includes market development and competitive analysis, executive sales, leadership coaching, and organization attunement. Tools include individual coaching, strategic planning, visionary
leadership, and selling for the customer, all aimed at personal balance and improved business results.

Following graduation with an engineering degree, I learned what I know about leadership and business from professional and executive roles at Procter and Gamble, Industra (an engineering company I founded), and ThermoChem, a renewable energy technology company.

Today I enjoy providing executive coaching and market development for selected clients, including a media startup company, a marketing consultancy, an industrial parts manufacturer, and an energy equipment supplier.

	Genevieve Hicks - Associate Global and experiential education prepared me with a broad exposure to the many cultural aspects of communication. My secondary education in French schools was completed in North and West Africa. As a student I had the privilege of living among and learning the customs of the people of the region.

My post graduate and professional education, followed by more than ten years in the health care industry, have been in urban communities in the United States.

Choosing urban settings in which to live, learn and work has expanded my understanding of the many ways that culture influences conflict. The growth of our world into a global society requires shifts in the way we address difficult situations in personal, professional and public settings.

Whether with individuals or small groups; a community or corporate setting; my mediation and facilitation style places the responsibility with the participant for developing creative solutions with which they can live. Mediation brings the tools that allow people to build their bridges of understanding.